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FAQ

FAQ

Most frequent questions and answers

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Before first use, first rinse the product in hot rinse water, then rinse with clear water and dry well.
Velosan cast iron cookware can be used on ALL sources of heat: gas, electric hotplates, heating coils, glass ceramic and induction hobs, and in all ovens, whether heated with gas, oil, coal or wood.
Always gently lift the products on glass top stoves and gently set them to avoid scratching the surface. Never push the products over the glass surface, as this could damage the bottom of the pan and the hob. In order to achieve maximum heating efficiency, the size of the bottom of the cookware should always be approximately equal to the diameter of the heating surface. In addition, you avoid damage due to overheating on the side walls of the products or the handles. Gas flames must always be adjusted to the base of the pan and should NEVER burn beyond the sides of the pan.
Long handles should be securely positioned, i. they should not protrude beyond the front of the cooker or over the heat sources.

Products with black phenolic lid buttons are designed in the oven for temperatures of 200 ┬░ C (or 390 ┬░ F) or level 6 for gas-fired ovens.
Products with cast-iron handles or stainless steel lid knobs can be used in the oven at high temperatures.


* Built-in cooker with cast-iron inner lining:
Do not place the cookware directly on the bottoms of cast iron interior ovens. This would increase the cooking temperature in the oven and lead to an overcooking process that affects the food. Do not pull your cast-iron cookware over the bottom of the oven to prevent possible damage. For optimum cooking results, you should always place the cookware in the oven on a grid or baking tray.

The enamel layer is impermeable and therefore suitable for storing raw ingredients or cooked foods. It is also suitable for marinating with acidic ingredients, e.g. Wine.

We recommend the use of kitchen gadgets made of silicone or wood. They provide great comfort while stirring and protect the enamel surface. Metallic objects, spoons and whisk should be used with extreme caution, but not scratchy on the enamel layer.
Do not knock these off at the product edge. Battery or electric stirrers should not be used as their blades could damage the enamel layer. Knives and other items with sharp edges should not be used to cut food in the cookware.

Do not remove the patina (the slightly brownish, glossy soil layer) that forms on the bottom of the pan on the black enamel surface. It improves the frying results and the removal of food residues from the bottom of the pan. Always allow the hot product to cool slightly before rinsing. If possible, rinse the product in hot water and then wipe the surface with a damp cloth. This is recommended after the normal roast and when only minimal leftovers are left in the cookware. For more thorough rinsing, you can use hot rinse water, then rinse the cookware with clean water and dry thoroughly. The patina is retained.
To remove excess adherent food particles, fill the cookware with warm water and allow to stand for 10-15 minutes. Then rinse with clear water and dry as usual.
A dishwashing brush can be beneficial in removing food debris and cleaning between the grill ribs. Do not use scouring pads or other scouring cleaners on the roasting surface. Frying marks on the outside of the pan can be cleaned with a nylon sponge.
Never place a damp product in the cabinet. Store your cookware in a dry cupboard or other well-ventilated area away from steam.

All products with integrated cast iron handles and phenolic handles are dishwasher safe. However, as washing in the dishwasher removes the patina, we recommend rinsing by hand. Regular washing machine rinsing can lead to a certain clouding of the enamel layer. This is not questionable and has no negative effect on the frying properties of the cookware. Cast iron cookware from Velosan is extremely durable, but it can be damaged by falling or hitting hard surfaces. Please note that such damage is not covered by the warranty.